Refund Policy

Customized items are final sale.

All other items are eligible for store credit or exchange if a request is made within 14 days. The item must be unused and in the same condition that you received it.  

A shipping label will be emailed to you on all approved exchanges and store credits. The charge for the label will be deducted from your credit or exchange. 

To create an exchange or store credit please email pam@listen2lovenyc.com.

Email us at anytime and you will receive a response within 24 hours.